How do I get a gate code and remote?
When you buy property in Lantana Ridge, you will be given two (2) gate remotes from the previous owner which should convey with the home at closing or upon initial request from CAM when purchasing a new home. Replacements for lost or stolen remotes are at the cost of $35 per remote (cost subject to change without notice).
Tenants: If you have tenants, be sure and get their remotes back before they move to avoid replacement cost. Tenants may be listed in the gate directory. Please email their name and phone number to Kimberly. Please also notify us when they move out so their name can be removed.
The phone number you included on your 'gate access request form' is programmed into the gate directory. You may list a cell phone number for the gate kiosk. At the kiosk, a visitor can scroll through the directory, find your name and hit the 'call' button. If a visitor calls you from the gate directory (not from their cell phone), hit '9' on your phone to grant them access.
Each resident is also assigned a personal gate code. This is a 6-digit code for your personal use for allowing access to your home. This code can be used by you or given to your guests, housekeeper, landscaper, babysitting, visiting family/friends, deliveries, etc. It is for your personal use. If you have a code you would for us to use, please email us at email@example.com. Otherwise, please use the personal gate code assigned.
Complete the gate remote request form your received at closing or Click Here to download a copy. Email the completed document to our gate manager, Kimberly, at firstname.lastname@example.org. Then make an appointment to pay for and pick up the remote(s) onsite at Lantana Ridge from email@example.com or call 281-615-9116.
Security Gate Tip
Stop at the gate kiosk and follow the directions to find your name. Next to your name is a 3-digit code. Next time someone asks for your code, just give them this 3-digit code. The kiosk will automatically call them number you have listed so you can buzz them in. This way, you're not giving out your personal code to anyone.
Besides property owners, who else has access through the gates?
All legitimate, registered contractors with reason to be in Lantana Ridge have their own entrance codes assigned, which they obtain through the POA. These are vendors who access regularly, such as builders, the postman, delivery companies, septic system maintainers, etc. Their codes, however, are limited to business days and hours.
What about emergency vehicles: how do they gain entrance?
EMS, Police and Fire departments access our gates through a special device attached to our gates. They also have a special code assignment.
How do I let my landscaper, cleaning person or delivery folks inside the gates?
Use your 3-digit code that will allow the kiosk to call you directly, or give them your code.
What else do I need to know?
When you share your personal gate code you have just given access to Lantana Ridge to an unknown number of people 24 -7 -365. NEVER give out your personal gate code to anyone other than family or friends whom you trust.
Who pays for gate maintenance and costs?
You do. Your POA dues pay all costs of operating and maintaining the gates and every gate unauthorized activation costs property owners money for maintenance.
Whom do I contact to request a temporary code or more information?
The current gate system manager is Kimberly at Community Association Management. She may be contacted by phone at 512-288-2376 or email at firstname.lastname@example.org.